Privacy Policy
Last updated: November 13, 2026
Ring to Roof ("we," "us") provides AI phone receptionist services to roofing and home service businesses ("clients"). This policy explains what information we collect, how we use it, and your choices.
Information we collect
- From callers who reach a client's business through our service: name, phone number, property address, details about the roofing issue, preferred appointment times, and call recordings or transcripts.
- From clients: business name, contact details, calendar availability, and billing information (processed by our payment provider; we do not store full card or bank numbers).
- From website visitors: information you choose to send us, such as your name, email, and phone number.
How we use information
- To answer calls, schedule appointments, and send call summaries to the business you called.
- To send appointment confirmations or booking links by text or email when you request or agree to them.
- To operate, maintain, and improve our service, and to provide customer support.
- To bill clients and meet legal obligations.
Text messages (SMS)
If you provide your mobile number and agree to receive texts, we may send messages related to your appointment or inquiry. Message frequency varies. Message and data rates may apply. Reply STOP to opt out at any time, or HELP for help.
We do not sell, rent, or share mobile phone numbers or SMS opt-in information with third parties or affiliates for their marketing or promotional purposes.
How we share information
We share caller information with the client business you called so they can serve you. We also use trusted service providers (for example, phone, calendar, email, automation, and payment providers) who process information on our behalf to run the service. We may disclose information if required by law. We do not sell personal information.
Data retention and security
We keep information only as long as needed to provide the service and meet legal requirements, and we use reasonable safeguards to protect it. No method of transmission or storage is completely secure.
Your choices
You may ask us to access, correct, or delete your personal information, or opt out of texts, by emailing us. Some requests may need to go through the client business you contacted.
Children
Our service is not directed to children under 13, and we do not knowingly collect their information.
Changes
We may update this policy. The "last updated" date above shows when it last changed.
Contact
Ring to Roof · Garner, North Carolina
Email: luke@ringtoroof.com